About payment method
Credit card/cashless payment is available
1. Credit card
You can use the following cards. (no fees)
If the credit card number and expiration date are incomplete, an error will appear on the payment screen when entering the card number. be careful.
In addition, if the order information is found to be incomplete for some reason, our staff may contact you by phone to check again.
Please note that we may change the payment method to cash on delivery if we are unable to confirm the delivery due to unavailability or the absence of the customer.
2. Amazon Pay (no fees)
If you use "Amazon Pay", you can purchase with the credit card information and address registered in your Amazon account without registering as a member of our store.
3.Other electronic payments
In addition, you can shop by the following electronic payment.
About delivery and shipping
Nationwide 1,000 yen (tax included)
* Okinawa and remote islands will be charged 3,000 yen (tax included).
Basically, it will be delivered by "Yu-Pack/Sagawa Express".
Depending on the inventory storage location, it may be arranged by a different shipping company.
Please note that we cannot accept requests for delivery companies.
Usually it will be shipped within 1-3 business days.
It takes about one week to order a nameplate.
*Delivery is not available on Saturdays, Sundays, holidays, and long holidays.
If there is no stock, we will contact you within 24 hours (excluding weekends and holidays) as much as possible.
If the ordered product cannot be delivered because it is sold out, we will be sure to contact you by e-mail or telephone.
If the delivery address is not your home, we may contact you for confirmation.
4. Specifying the desired delivery date
We will specify the desired delivery date within 14 days from 3 days after the order date.
We may not be able to meet your request due to road traffic conditions, natural disasters, etc.
Thank you for your understanding.
5. Absence during delivery
If you are absent at the time of delivery, you will receive an "absence note" from the shipping company.
If there is no contact from the customer for one week after that, we will take measures to return it to our company as cancellation without permission.
In that case, we may not be able to accept future orders, so we ask for your understanding and understanding in advance.
About returns and exchanges
<Returns and exchanges due to customer convenience>
Please note that we cannot accept returns.
Regarding product exchange, we will only accept unused items if you contact us within one week. (Shipping and handling fees are the responsibility of the customer)
*However, if you are using gift wrapping, you will have to place an additional order.
*Products with nameplates cannot be returned or exchanged.
<Returns and exchanges regarding product defects>
After receiving the product, please check to see if anything different from your order has been sent or if it has been damaged.
We will replace or repair any initial defects that occur within one week of the product arrival date.
We strive to reflect the inventory display in real time, but due to the shared inventory with wholesale sales to each retail store, there may be a slight delay in updating due to time lags such as when there is a flood of orders. In this case, even if the order is completed, the staff will send a notification that the item is sold out. Thank you for your understanding.
We have gift cases and gift boxes.
Please use it as a gift for your loved ones.
If you wish, please select "Gift".
▼Original umbrella gift case (200 yen)
A custom-made case that is convenient for carrying an umbrella
▼ Gift box (400 yen)
Standard impression regardless of gender or age
For elegant women with subdued color combinations
▼ Message card / birthday card (400 yen)
The staff will write it in handwriting.
* Card illustrations cannot be selected.
Name plate (charged)
A nameplate will be attached to those who have purchased an umbrella at our store.
It will take about 7 days for delivery.
Please see the details below and use them.
[Umbrella buyers only] Name plate