| distributor | Ichihara Co., Ltd. |
|---|---|
| Operation manager name | Masako Okuda |
| post code | 1030025 |
| address | 2-17-9 Nihonbashi Kayabacho, Chuo-ku, Tokyo |
| Explanation of charges other than the product price | - consumption tax - Shipping fee nationwide uniform 1,000 yen (tax included) *Okinawa and remote islands: 1,700 yen (tax included) - COD fee 400 yen (excluding tax) |
| Application expiration date | 7 days including order date |
| Defective product | We will replace or repair any initial defects that occur within one week of the product arrival date. If it is difficult to prepare the stock, we will respond by canceling the order. ●Precautions when returning items ・Items that have been used once other than trying on ・Items that have been scratched or soiled by the customer ・Items that have had their product tags or price tags removed ・Items that have been attached from the beginning Products with missing accessories ・Products that have passed more than a week since they arrived |
| sales volume | There are no restrictions. |
| Delivery time | After confirming your order, if it is in stock, it will be shipped within 3 business days (weekdays only). Pre-order items will be shipped as soon as they arrive. |
| payment method | - cash on delivery - Credit card (VISA/MASTER/DINERS/JCB/AMEX) |
| payment deadline | - In the case of cash When you receive the product, please pay the price after checking the product with the delivery person. - In the case of card Payment will be taken at the time of ordering. If the product is out of stock, we will cancel the order. Depending on the closing date of the cancellation process, etc., the refund may be made by bank transfer from our company or the credit card agency. Thank you for your understanding. In the case of pre-ordered products, the payment may be withdrawn before delivery due to the closing date of the credit card company. Thank you for your understanding. |
| Deadline for returns | <Returns and exchanges due to customer convenience> Only unused items will be accepted if you contact us within one week. (Shipping and handling fees are the responsibility of the customer) <Returns regarding product defects> After receiving the product, please check to see if anything different from your order has been sent or if it has been damaged. We will replace or repair any initial defects that occur within one week of the product arrival date. ●Precautions when returning items ・Items that have been used once other than trying on ・Items that have been scratched or soiled by the customer ・Items that have had their product tags or price tags removed ・Items that have been attached from the beginning Products with missing accessories ・Products that have passed more than a week since they arrived |
| return shipping | In the case of initial failure or incorrect delivery, we will bear the round-trip shipping fee. |
| Qualifications/licenses | Nothing in particular. |
| Trade name or service name | Ramuda official mail order |
| phone number | 0336692061 |
| public email address | mail@ramuda-1946.com |
| homepage address | http://ramuda-1946.com |